The agreement that governs your use of Recruit360.

Recruit360 provides hosted software for running interviews, assessments and offers. We may change or improve features over time; where a change removes something you depend on, we will give account holders at least 30 days’ notice by email.

You are responsible for the accuracy of your account details, for the security of your credentials, and for what the users you invite do with the service.

You must be legally able to enter this agreement and, if you are accepting on behalf of a company, authorised to bind it.

You may not use Recruit360 to:

• break the law, including employment and data protection law
• make discriminatory hiring decisions, or use our scores to do so
• assess a person without telling them the assessment is happening
• reverse engineer, resell or sublicense the service, except under a white-label agreement
• attack, overload or probe the service outside a responsible disclosure

You are the employer. Compliance with hiring law in your jurisdiction is yours, and we cannot advise on it.

Candidate data you collect through Recruit360 is yours, and we process it on your instructions under the DPA. You are responsible for having a lawful basis to collect it, for telling candidates what is happening, and for honouring their rights. We will help — see the privacy policy.

Seats are billed monthly or annually in advance. Interview usage is metered and billed monthly in arrears at the rate shown on the pricing page. Prices exclude tax.

We may change prices with 30 days’ notice; the change takes effect at your next renewal, never mid-term. Fees already paid are non-refundable except where the law requires otherwise.

Cancel at any time from the billing page. The account stays active to the end of the paid period. You can export everything — candidates, transcripts, recordings, scores and reports — in open formats before you go, and we delete on confirmation. There is no exit fee.

We aim for high availability and publish incidents, but the service is provided without an uptime guarantee unless your signed agreement contains an SLA. Planned maintenance is announced in advance where it could be disruptive.

We own the software. You own your content — job descriptions, rubrics, questions and candidate data — and grant us only the licence needed to operate the service for you.

To the extent the law permits, neither party is liable for indirect or consequential loss, and our total liability in any 12-month period is limited to the fees you paid in that period.

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

These terms are governed by the law stated in your order form or, absent one, by the law of the jurisdiction in which Recruit360 is established, whose courts have exclusive jurisdiction. Questions: legal@recruit360.co.